2013 ASCA Executive Summit
St. Pete Beach, FL

Schedule of Events

Wednesday, August 7, 2013
7:30 a.m.	Golf Outing (separate fee required)
2:00 - 4:00 p.m.	ASCA Advisory Board Meeting
5:00 - 6:00 p.m.	How to Succeed in a Service Industry Keynote Speaker: Harvey Massey, Massey Services
6:00 - 7:30 p.m.	Opening Cocktail Reception

 

Thursday, August 8, 2013
7:30 a.m.	Registration Opens
7:30 - 8:30 a.m.	Breakfast Roundtables
8:30 - 8:45 a.m.	Conference Introduction: ASCA Update Speaker: Kevin Gilbride, Executive Director, ASCA
8:45 - 9:00 a.m.	Insurance: 5 Most Common Pitfalls Speaker: Matt Peterson, Mills Insurance Group At the core of ASCA’s mission is improving the industry as it relates to insurance. This presentation will highlight the 5 most common insurance related mistakes you can utilize to help protect yourself.
9:00 - 10:00 a.m.	Part I:  Contract Issues and How Attorneys View Them Speaker: Josh Ferguson, Kent & McBride, P.C. Josh Ferguson, an attorney with Philadelphia-based Kent McBride defending insurance companies, defends insurance companies in slip-and-fall lawsuits. Ferguson will focus on the issues he encounters that make it difficult to defend against a claim. In addition, Ferguson will explain how solid, well-constructed contracts and best business practices better position professional snow and ice management contractors to protect themselves against frivolous claims. Part II: What you Don't Know: Behind the Scenes of Lawsuit Resolution Speakers: Josh Ferguson, Kent & McBride, P.C. and John Allin, PJA, Inc. Over the course of an average winter as many as 48% of snow and ice managers are forced to deal with slip-and-fall claims. While most are familiar with how their insurance carriers will address the claim, what exactly goes on behind the scenes? Attorney Josh Ferguson and snow industry consultant John Allin, who serves as an expert witness in slip-and-fall claims, provides an exclusive behind-the-scenes look at lawsuit resolution, as well as how you can best protect your business.
10:00 - 10:30 a.m.	Refreshment Break
10:30 a.m. - 12:00 p.m.	Releasing Leadership Brilliance: Galvanize Your Team and Achieve Significant Results Speaker: Simon T. Bailey, Brilliance Institute Inc. In the future, people will follow leaders who put away the microscope of what didn’t happen and choose daily to look through the telescope of what is possible. Men and women want a leader with a vision instead of a boss with an agenda. Wherever you are on the leadership ladder, you will learn to shine ever brighter as a brilliant leader. Sharing poignant examples from his experiences with Disney, Simon will help you create an effective action plan. He’ll push you like he was taught at Microsoft, asking you, “What are you going to Go-Do in order to be a brilliant leader?” To find out more click here.
12:00 p.m.	Group Lunch
1:00 p.m.	Afternoon Free Time (Committee Meetings Only)
6:00 - 7:00 p.m.	Group Cocktail Reception
7:00 - 9:00 p.m.	Group Dinner and Snow Magazine’s Top 100 and Leadership Awards Program

 

Friday, August 9, 2013
7:30 a.m.	Registration Opens
7:30 - 8:30 a.m.	Breakfast Roundtables
8:30 - 9:30 a.m.	What You Need to Know About ISO9001/SN9001 Certification Speaker: Gretchen Merriman, Smithers Quality Assessments         A ground level presentation of ISO9001 and SN9001, Gretchen will present the basic of these certifications. This presentation will include basic knowledge that snow and ice management professionals need to know to achieve their certification.  This presentation will include participation for snow and ice professionals that have already earned their certifications, including their perspectives on the entire process and what it is doing for their company.
9:30 - 10:30 a.m.	Implementing the Affordable Health Care Act            Speaker: NFIB Representative Arguably the biggest business issues in 2014 will be the implementation of the Affordable Health Care Act. This presentation outlines those things business owners need to know about the new law, what you need to do to comply with the law, and provides an overview of things to be aware of as it pertains to future health care coverage and your business.
10:30 - 11:00 a.m.	Refreshment Break
11:00 a.m. - 12:00 p.m.	Where Have the Good Employees Gone? Recruit to Win Speaker: Jack Ferrell, Florasearch, Inc. A top issue businesses face is placing the right talent in key positions. So if people make all the difference, then how do you attract and retain the right ones?  Whether it is a director of operations, sales professionals, or additions to your management team, hiring the correct talent is a key to success. Jack will offer recruitment strategies to fit a variety of scenarios.