2014 ASCA Executive Summit
Miami Beach, FL

Schedule of Events

Wednesday, August 6, 2014
7:00 a.m. Golf Outing at Turnberry Isle Miami (separate fee required)
2:00 p.m. – 4:00 p.m. ASCA Advisory Board Meeting
3:00 p.m. – 6:00 p.m. Registration
5:00 p.m. – 6:00 p.m. Growing Lean Leaders from Within
Speaker: Paul Leao, Ariens Management Systems
The words “lean journey” say it all. You typically don’t hear about manufacturing companies embarking on a lean “stroll” or dedicating the afternoon to becoming lean. It’s a bigger effort, a culture change. It takes time to move a company and its people from here to there. Even more, without constant nourishment and leadership, culture erodes and lean gains disappear. Ariens Company knows this. Paul is here to share with you how The Ariens Company’s approach to Lean and six sigma helps the company stay ahead off the curve, develop their leaders for tomorrow and how you can do the same in your company.
6:00 p.m. – 7:30 p.m. Opening Cocktail Reception


Thursday, August 7, 2014
7:30 a.m. Registration Opens
7:30 a.m. – 8:30 a.m. Breakfast
8:00 a.m. – 8:30 a.m. Conference Introduction: ASCA Update
Kevin Gilbride, Executive Director, ASCA
8:30 a.m. – 10:00 a.m. The Myths of Creativity: The Truth About How Innovative Companies and People Generate Great Ideas
David Burkus, Assistant Professor of Management, Oral Roberts University
In this highly-anticipated address, David Burkus demystifies the processes that drive innovation. Based on the latest research on how creative individuals and firms succeed, Burkus highlights the mistaken ideas that hold us back and shows us how anyone can embrace a practical approach, grounded in reality, to implementing the best new ideas, service protocols, business processes and systems.
10:00 a.m. – 10:30 a.m. Refreshment Break
10:30 a.m. – 11:15 a.m. In A Bind: How to Protect Yourself with Contract Language
Speaker: Josh Ferguson, Kent & McBride, P.C.
When is comes to legal liability, the single most important element is contract language. In this session, Josh Ferguson will cover the language is preferred, and how to protect yourself and your company. After this discussion, you will be in a better position to protect your interests when negotiating contracts.
11:15 a.m. – 12:00 p.m. Within Reach: The Final Steps Needed for ISO/SN Certification
Speaker: Kevin Gilbride, Executive Director, ASCA; Gretchen Merriman, Smithers Quality; AssessmentsPanel of Snow Contractors
ISO 9001 and SN 9001 certification may seem intimidating, but many snow and ice management companies are already doing the right things. With a few final steps, your company could be on the road to certification and all of the market advantages it provides. In this session, our speakers are contractors that have already begun or completed their certification process. They will discuss how it works, what they already had completed, and what tweaks needed to be made. Those attending this session will take away the real knowledge they need to get started on the ISO/SN 9001 certification process.
12:00 p.m. – 1:00 p.m. Group Lunch
1:00 p.m. – 6:00 p.m. Afternoon Free Time (Committee Meetings Only)
6:00 p.m. – 7:00 p.m. Group Cocktail Reception
7:00 p.m. – 9:00 p.m. Group Dinner and Snow Magazine’s Top 100 and Leadership Awards Program


Friday, August 8, 2014
7:30 a.m. Registration Opens
7:30 a.m. -– 8:30 a.m. Networking Breakfast
8:30 a.m.  – 10:30 a.m. Part I - Differentiate Yourself: How to Stand Out in a Crowded Market
Marvin Montgomery, author of Practice Makes Perfect: The Professional's Guide to Sales Success
As the industry evolves, so must your ability to sell value to clients. In part one, Montgomery will discuss how you can leverage a professional customer approach with industry standards, ISO Certification, and ASCA-C to grow your business like never before. Walk away with an enhanced ability to coach your team and close new customer relationships.
10:30 a.m. – 10:45 a.m. Refreshment Break
10:45 a.m. – 12:00 p.m. Part II - Overcome Objections: Your Value is More Than Cost
Marvin Montgomery, author of Practice Makes Perfect: The Professional's Guide to Sales Success
Part two will address how you can overcome common resistance points and close more deals. Work directly with Montgomery to develop your closing techniques and deliver a high-level message to clients. All attendees recieve a tailored and sophisticated marketing toolkit for use in their own business.
12:00 p.m. Conclusion of Event